1. JOB DETAILS:

Title:

Reports to:

Banquet Captain Waiter

Section:

Department:

Food & Beverage

Job Code:

Prepared / Revised on:

2. JOB PURPOSE:

Under the general guidance and supervision of Banquet Captain Waiter, responsible for providing an efficient and courteous service to banqueting guests

3. JOB DIMENSIONS:

Number of Staff Supervised:

Direct Reports:

Total:

Description

Policies, Processes & Procedures

Budget

Day- to-day operations

Responsible for organizing and participating in the setting up and preparation of banquets in accordance with function sheets specifications and guests requirements

Serves food and beverage for a designated number of covers or to a specified function/meeting as required

Liaises with host/organizer to ensure all requests are dealt with immediately.

Satisfies guests’ complaints/enquires where possible: if unable, refers same to banquet Headwaiter.

Ensures that operational supplies are clean and in good order, including but not limited t, linen, table covers, skirting, Beverage stocks, Condiments and banqueting rooms.

Ensures that grooming and state of uniforms of self and banquet waiters is to required standards.

Complies with Hotel’s Health, safety and hygiene policy.

Performance related duties and special projects as assigned