Female Spa Receptionist

Elaf Hotels
This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Job Detail
Industry
Hospitality
Business Unit:
Elaf Hotels
Functional Area:
Client Services & Customer Support
Total Position:
2
Job Type:
Full Time - 1 Year ( Rotating‎ )
Department:
Galleria
Job Location:
Jeddah, Saudi Arabia
Gender:
Female
Career Level:
Entry Level
Education:
Diploma
Minimum Experience:
Less than 1 Year
Salary Range:
SAR. 4,000 to 4,500/Month
Work Permit:
Saudi Arabia
Apply By :
Oct 30, 2018
Posted On:
Jul 30, 2018
Job Description
  • Provide guidance to clients on the procedures at the spa
  • Answer telephone calls and provide accurate information to clients
  • Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
  • Introduce new beauty products to clients and educate them on their uses and benefits
  • Keep clients updated on currently available promotions and discounts in services offered in the Spa
  • Process payments from clients for services ordered from the spa
  • Keep register of long and existing clients for them to enjoy benefits given to loyal customers
  • Give appointments to clients on specific days
  • Open and close the spa at the appropriate time
  • Ensure that the front desk is clean and organized for free movement
  • Assist in getting client feedback on level of services delivered in order to improve on service delivery
  • Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments
  • Assist in developing promotional events, which focus on increasing the clientele of the spa
  • Manage the visitor register to keep record of people who visit the spa on a daily basis
  • Receive customer complaints and feedback and direct them to appropriate offices for resolution