Front Office Agent

Elaf Hotels
This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Job Detail
Industry
Hospitality
Business Unit:
Elaf Hotels
Functional Area:
Operations
Total Position:
7
Job Type:
Full Time - 1 Year ( Rotating‎ )
Department:
Galleria
Job Location:
Jeddah, Saudi Arabia
Gender:
Male
Nationality:
Saudi
Career Level:
Entry Level
Education:
High School or Less
Minimum Experience:
2 Years
Work Permit:
Saudi Arabia
Apply By :
Nov 2, 2018
Posted On:
Aug 2, 2018
Job Description
  1. Participates in all activities related to the process of rooming hotel guests.

  1. Provide a courteous welcome upon check in.

  1. Implement and coordinate room assignment with concerned Front Office sections and other hotel departments.

  1. Advises all guests of their room numbers and room rates.

  1. Promotes hotel facilities efficiently.

  1. Handles complaints with immediate action and thorough follow yup.

  1. Handles guest needs, inquiries and requests promptly.

  1. Follows billing instructions.

  1. Makes the room status accurate and clear.

  1. Makes necessary arrangements for group and crew check in.

  1. Maintains usage of registration cards.

  1. Acts as a sales person in order to maximize room revenue.

  1. Establishes effective employee relations with colleagues.

  1. Complies with hotels Health, Safety and hygiene policy.

  1. Performs related duties and special projects as assigned