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Job Detail
Industry
Hospitality
Functional Area:
Hotel/Restaurant Management
Total Position:
1
Job Type:
Full Time - 1 Year ( مناوبة‎ )
Department:
Hotel Ajyad
Job Location:
Makkah, Saudi Arabia
Age:
20 - 35 Years
Nationality:
Saudi
Degree Title:
ثانوية فما دون
Career Level:
Entry Level
Work Permit:
المملكة العربية السعودية
Apply By :
Jan 9, 2020
Posted On:
Oct 24, 2019
Job Description

Description

Policies, Processes & Procedures

Budget

Day- to-day operations

Participates in all activities related to the process of rooming hotel guests.

Provide a courteous welcome upon check in.

Implement and coordinate room assignment with concerned Front Office sections and other hotel departments.

Advises all guests of their room numbers and room rates.

Promotes hotel facilities efficiently.

Handles complaints with immediate action and thorough follow yup.

Handles guest needs, inquiries and requests promptly.

Follows billing instructions.

Makes the room status accurate and clear.

Makes necessary arrangements for group and crew check in.

Maintains usage of registration cards.

Acts as a sales person in order to maximize room revenue.

Establishes effective employee relations with colleagues.

Complies with hotels Health, Safety and hygiene policy.

Performs related duties and special projects as assigned

Resource Management

People Management

Continuous Improvement

Reporting

Safety, Quality & Environment

Related Assignments


Required Skills

الإلمام بمهام الأعمال المكتبية والكمبيوتر واللغة الإنجليزية